Terms of Service
Effective Date: Sept 22, 2025
Welcome to MAINLINE ("we," "us," "our"), operated by GigFinesse, Inc., a Delaware corporation. These Terms of Service ("Terms") govern your use of the MAINLINE website located at www.mainline.vip (the "Platform") and all related services provided by us.
1. ACCEPTANCE OF TERMS
By accessing or using our Platform, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you are prohibited from using the Platform.
2. SERVICES
MAINLINE provides a platform for booking premium talent for private events, corporate events, conferences, and similar occasions. Our services include:
- Talent sourcing and curation
- Booking coordination and management
- Contract negotiation with performers
- Event planning consultation
- Status tracking and updates
All specific booking arrangements will be governed by separate order forms or service agreements that may modify or supplement these Terms.
3. USER ACCOUNTS AND REGISTRATION
3.1 Account Creation
To use certain features of the Platform, you must create an account by providing accurate information including your name, email address, and phone number.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3.3 Accurate Information
You agree to provide accurate, current, and complete information and to update such information as necessary.
4. BOOKING PROCESS
4.1 Event Requests
You may submit event booking requests through the Platform. All requests are subject to our review and approval.
4.2 No Guarantee of Booking
Submission of a request does not guarantee talent availability or booking confirmation. We reserve the right to decline any request at our sole discretion.
4.3 Order Forms
Confirmed bookings require execution of separate order forms or service agreements that will contain specific terms, conditions, pricing, and cancellation policies for your event.
5. FEES AND PAYMENT
5.1 Pricing
All pricing is determined on a case-by-case basis and will be specified in your order form.
5.2 Payment Terms
Payment terms, including deposits and final payment schedules, will be outlined in your order form. Generally, a deposit is required to secure bookings.
5.3 No Refunds
All payments are generally non-refundable unless specifically stated in your order form or required by law.
5.4 Additional Costs
You are responsible for all additional costs including but not limited to taxes, travel expenses, accommodation, equipment, staffing, insurance, and rider requirements.
6. EXCLUSIVITY AND COMMUNICATIONS
6.1 Exclusive Booking Agent
During any active booking period, MAINLINE serves as your exclusive booking agent for the contracted event. You agree not to communicate directly with talent, talent management, or agencies regarding the booked event.
6.2 Marketing and Announcements
All event announcements, marketing materials, and use of talent names, likenesses, or imagery require our prior written approval.
7. CANCELLATIONS
7.1 Customer Cancellations
Event cancellations may result in cancellation fees and penalties up to 100% of the total contracted amount, as specified in your order form.
7.2 Force Majeure
We are not liable for cancellations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or talent unavailability due to illness or emergency.
8. CUSTOMER OBLIGATIONS
8.1 Insurance
You are required to maintain appropriate event insurance including general liability coverage and agree to name MAINLINE as an additional insured.
8.2 Venue and Production
You are responsible for all venue-related obligations, production requirements, equipment, staffing, security, and compliance with all applicable laws and regulations.
8.3 Health and Safety
You are solely responsible for compliance with all health, safety, and public health requirements and regulations applicable to your event.
9. INTELLECTUAL PROPERTY
9.1 Platform Content
All content on the Platform, including text, graphics, logos, and software, is owned by MAINLINE or our licensors and protected by intellectual property laws.
9.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for its intended purpose.
9.3 Restrictions
You may not copy, modify, distribute, sell, or lease any part of our Platform or included content without our express written permission.
10. PRIVACY AND DATA
Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless MAINLINE, GigFinesse, Inc., and their officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:
- Your use of the Platform
- Your breach of these Terms
- Your event activities
- Any third-party claims related to your event
- Bodily injury, death, or property damage occurring at your event
12. DISCLAIMER OF WARRANTIES
The platform and all services are provided "as is" without warranty of any kind. mainline disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
13. LIMITATION OF LIABILITY
13.1 Damages Limitation
In no event shall mainline be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or goodwill.
13.2 Total Liability Cap
Mainline's total liability arising out of or related to these terms shall not exceed the total amount paid by you for the specific service giving rise to the claim.
13.3 Talent-Related Issues
Mainline is not liable for any issues arising from talent performance, non-performance, conduct, or related matters.
14. TERMINATION
We may terminate or suspend your account and access to the Platform immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
15. GOVERNING LAW AND JURISDICTION
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Travis County, Texas.
16. DISPUTE RESOLUTION
Notice: These Terms include a binding arbitration clause and class action waiver that affect your rights. Please review carefully
16.1 Binding Arbitration
Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, with arbitration proceedings to be conducted in Austin, Texas.
16.2 Class Action Waiver
You agree that any arbitration shall be limited to the dispute between you and MAINLINE individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.
17. WAIVER OF JURY TRIAL
You and Mainline waive any right to a trial by jury in any proceedings arising out of or related to these terms.
18. MODIFICATIONS
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updated Terms on the Platform and updating the “Last Updated” date. Your continued use constitutes acceptance of the modified Terms.
19. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and MAINLINE regarding use of the Platform.
21. CONTACT INFORMATION
If you have questions about these Terms, please contact us at:
MAINLINE
c/o GigFinesse, Inc.
1606 Headway Cir #9592
Austin TX 78754
United States Email: support@gigfinesse.com
Last updated: Sept 22, 2025
